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Thank you kleykenb for the help... I tried all the above and more but the unit would not start again, so I contacted the company where I bought the unit (eReaderOutfitters.com) and talked to Jeff, after I discussed the problem with him he ask me to send it back for exchange or refund, by the way I strongly recommend eReaderOutfitters for getting your eBook needs especially if you live in USA rather than ordering it from iRex website overseas, Jeff was very nice, knowledgeable, and professional, I got excellent costumer service even on a weekend, fast delivery when I ordered and great costumer support when I needed it, so I sent the unit back and I will order a new one from the same company...
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