Quote:
Originally Posted by rhadin
B&N could hire book-knowledgeable people to staff its stores and gain a reputation for competitive prices and knowledgeable staff. That would help bring people like me back.
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Daunt has spoken of this.
But, based on the stories from the UK, he doesn't pay for that knowledge; job satisfaction is supposed to be the reward. The "dialogue" is ongoing.
https://www.theguardian.com/books/20...y-val-mcdermid