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Old 08-23-2019, 12:02 PM   #97
fjtorres
Grand Sorcerer
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Quote:
Originally Posted by rhadin View Post
B&N could hire book-knowledgeable people to staff its stores and gain a reputation for competitive prices and knowledgeable staff. That would help bring people like me back.
Daunt has spoken of this.
But, based on the stories from the UK, he doesn't pay for that knowledge; job satisfaction is supposed to be the reward. The "dialogue" is ongoing.

https://www.theguardian.com/books/20...y-val-mcdermid
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