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Old 08-23-2019, 07:19 AM   #19
meeera
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Posts: 5,829
Karma: 68407974
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by lo5boy01 View Post

Above is the reply from kobo.
As my cover is a diy, the reply sounded like they will not help if the cover is not by kobo!
That's exactly the sort of answer I'd expect from a reasonably cluey support person. You diagnosed the problem yourself by turning off auto sleep/wake: the problem is highly likely to be your cover. Kobo obviously aren't going to support third-party covers, and nor should they. Your best options now are to auto sleep-wake off or use a different cover.

If you don't want to use a Kobo one, I've had very good experiences with Gecko Slimfit covers.
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