Quote:
Originally Posted by murraypaul
If that is true to the exclusion of all else, then they are doomed whatever they do.
A physical bookstore cannot compete purely on price with Amazon.
If they do well, it has to be by offering something people don't get with an online store.
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This is the key and how places like Whole Food and Apple stores keep doing booming business. You have to be focused on what the customer wants and give that customer a reason to come to the store. B&N probably can't compete on pure price, but they can compete on service.
Like a several people earlier in the thread, I use to have a B&N member card and would go once every two weeks to see what new books had come in, so I know what they use to be. They could get there again.
If B&N does sell off their ebook store to Kobo, Kobo might actually have a decent customer base to build from assuming they can push ebooks to both Kobo as well as Nook eBook readers. Competing with Amazon would be a tough battle and would require some financial support from someone with deep pockets, but it's possible if they give customers a reason to buy from them rather than Amazon. I'm not sure what that reason would be though.