Quote:
Originally Posted by jhowell
You state that you see the file on the Kindle. Have you done a file compare to make sure that it downloaded correctly?
If not then one thing to check for is that the server is delivering the book with the correct mime type.
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Yes, this. We've seen an awful lot of file xfer issues with MOBI and KDP files. Whether the "mail to.." or the "Send to Kindle" app, the wifi...a LOT of issues.
Quote:
Originally Posted by ilovejedd
Lol, the URL is something *I* have to input and bookmark. No way they’ll be able to type a URL error free on a Kindle (or heck, even on their PCs).  Once it’s bookmarked though, I just need to show them where to tap/click (with me physically there, can’t train them remotely) and after that, they can open the bookmark themselves. |
Oh, you're with them, physically? Wow, what an advantage. I'm not, not remotely (ha!) and it's a nightmare trying to get them through opening their eBook files, etc. NIGHTMARE.
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Yeah, I don’t think my mom knows what web browsers are. She just knows the icon she has to click on so she can use the internet.
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Yup; is she one of ours? LOL...
Quote:
Originally Posted by lumpynose
But it's in the equation when it's doing the download. My point was that it may not be correctly downloading the file; it could be mangling it during the download, or creating an empty file, etc.
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Yes. And I'd be shocked if it
didn't mangle them.
Hitch