Quote:
Originally Posted by pwalker8
Oh, as a whole, retail stores are doing fine. Certain stores have been damaged by internet sales, but other stores are still going like gang busters. Some things people like to buy online, other things they don't. A lot of retail stores have web sites that allow you to buy online and get significant business that way, so it's not like Amazon has run them out of business. I buy local honey, coffee and flavored olive oils from local shops via the web.
I would say that stores that focus on good customer service and the more social aspects do better than generic stores. The local Apple store is always busy.
I still maintain that if B&N can focus on the social aspects of books like they did when during the 90's and 2000's, they can do quite well. A lot of people like the social aspects of book clubs and simply getting out of the house, browsing and maybe having a cup of coffee. However, it would require a lot more focus on providing friendly, knowledgable staff.
|
Also bring back the chairs so you can sit and read.