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Sosakan · 08-11-2019, 02:18 AM

Hello!

Just downloaded companion and set the connections up. I’m able to connect and see my books, but when I try to download through the content server, all I get is the (buffer?) wheel with no progress after 10min. I have searched the forums/faqs with no luck.

I use a firewall (whitelisted)
I use a vpn
My internet is decent, but not spectacular.

I figure since I can see my books the firewall/vpn shouldn’t be a problem, but frankly, networking is not my strong suit. *blush*

Thanks in advance for the help!

08-11-2019, 02:18 AM	#1
Sosakan Member Posts: 17 Karma: 10 Join Date: Aug 2019 Device: Ipad/kindle	[IOS] Companion woes Hello! Just downloaded companion and set the connections up. I’m able to connect and see my books, but when I try to download through the content server, all I get is the (buffer?) wheel with no progress after 10min. I have searched the forums/faqs with no luck. I use a firewall (whitelisted) I use a vpn My internet is decent, but not spectacular. I figure since I can see my books the firewall/vpn shouldn’t be a problem, but frankly, networking is not my strong suit. blush Thanks in advance for the help!