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Old 08-09-2019, 06:20 PM   #14
dhdurgee
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Posts: 911
Karma: 3000002
Join Date: Jun 2010
Device: K3W, PW4
Quote:
Originally Posted by lucasrato View Post
I still did not updated it. Because of laziness and some kind of fear I'll lose my JB.

The thing is: They just called me from amazon and collected my logs to see about the problem I told about

What is going to happen?
Depends upon what the logs show. If the logs show it to be a known issue they will tell you what they have found will solve it, if a solution is known. They might need to ask you to take further actions, such as downloading and working with a known book and sending them logs again, if your logs don't show clearly what the problem is.

If they tell you the issue is fixed in a later firmware, ask what level it was fixed in. As noted earlier in the thread, stay away from the 5.12.x series at this point unless you are ready to keep the unit in airplane mode and transfer all documents via USB.

Dave
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