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abradaxis · 08-09-2019, 05:23 PM

I hope this is posted in the correct place. I am a Calibre user for many years, under Windows 7, Calibre 64 bit version, using Norton A/V and Acronis (mentioning it since it has been alluded to as being a problem creator in previous posts). Suddenly I cannot add any books to Caoibre. I reinstalled, same problem. Shut off my A/V, uninstalled Calibre, then reinstalled with no A/V present. Now, instead of getting an error message when loading content ("cannot add content") the loading process just hangs with no error message. Can't find any way to locate a file or path in Acronis to eliminate this problem. I am stumped, and have researched every thread in this forum and elsewhere on the Internet. I know that David K has previously stated that the A/V program or some other function has locked out Calibre from obtaining a necessary file, but how should I continue to solve the puzzle?

08-09-2019, 05:23 PM	#1
abradaxis Enthusiast Posts: 29 Karma: 10 Join Date: Apr 2011 Device: amazon	Suddenly Can't Add Books to Calibre I hope this is posted in the correct place. I am a Calibre user for many years, under Windows 7, Calibre 64 bit version, using Norton A/V and Acronis (mentioning it since it has been alluded to as being a problem creator in previous posts). Suddenly I cannot add any books to Caoibre. I reinstalled, same problem. Shut off my A/V, uninstalled Calibre, then reinstalled with no A/V present. Now, instead of getting an error message when loading content ("cannot add content") the loading process just hangs with no error message. Can't find any way to locate a file or path in Acronis to eliminate this problem. I am stumped, and have researched every thread in this forum and elsewhere on the Internet. I know that David K has previously stated that the A/V program or some other function has locked out Calibre from obtaining a necessary file, but how should I continue to solve the puzzle?