Thread: Lost the Kobo help centre
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Old 08-09-2019, 08:35 AM   #6
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Mohan-V-Allied View Post
Thanks for your reply, am living in the UK. All the links just go back to the help page or the 'Submit a request' link has been removed. The button at the bottom also just returns you to the same page.
Here, the "Submit a request" page has "What is the issue about?" and under it a drop-down. Clicking on any of the items in the drop-down shows several suggestions and a "Contact Us" button. Clicking that goes to a page with choices of "Chat With Us" and "Call Us". I have used the chat a few times to sort out problems. The "Call Us" is a little strange as it gives a problem submission form rather than phone numbers. Maybe when that is filled in it will give the contact details.
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