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Mohan-V-Allied · 08-09-2019, 07:47 AM

Don't think Kobo want a help page anymore.

Have visited the Kobo Help page; there are a couple of links on the page which just loop back to the same page. There is a ‘Submit a request’ but the link has been disabled. Have used this link in the past. On the store page there is a help link; upper right but it goes to the help page which back where I started.
The page ‘My Books’ – Support for books you’ve purchased or downloaded, also has it’s links removed.
In regards, to the downloading of EPUB and KEPUB’s. Had a download of an ebook which was transferred to the computer and was partially read there. When the update was performed found that ebook had been converted to KEPUB. Checked the file type aganst each other.
Thanks for your help and support.

08-09-2019, 07:47 AM	#5
Mohan-V-Allied Member Posts: 14 Karma: 10 Join Date: Jul 2013 Device: Kobo touch	Don't think Kobo want a help page anymore. Have visited the Kobo Help page; there are a couple of links on the page which just loop back to the same page. There is a ‘Submit a request’ but the link has been disabled. Have used this link in the past. On the store page there is a help link; upper right but it goes to the help page which back where I started. The page ‘My Books’ – Support for books you’ve purchased or downloaded, also has it’s links removed. In regards, to the downloading of EPUB and KEPUB’s. Had a download of an ebook which was transferred to the computer and was partially read there. When the update was performed found that ebook had been converted to KEPUB. Checked the file type aganst each other. Thanks for your help and support.