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stumped · 08-09-2019, 06:25 AM

so its charging but not visible in windows.
can you try a different cable ?
i would focus on getting windows to see it, then move on to any remaining issue with calibre. calibre can only see what windows sees
and maybe try amazon again for a smarter reply - I dont believe what they told out before about it not being connectable.

PS amazon user guide for oasis 2 (2017) says it can be connected to a PC, so ask them to read page 39 of their own instructions if they say different

"
When you first connect the Kindle to a computer's USB port, it will appear as an external storage
drive or volume on the computer's desktop. You'll see a directory or folder called "documents."
You can add Kindle-compatible files to this directory, and you can copy, move, or delete the files
that are already there. .."

08-09-2019, 06:25 AM	#31
stumped Wizard Posts: 3,305 Karma: 10259306 Join Date: May 2016 Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,	so its charging but not visible in windows. can you try a different cable ? i would focus on getting windows to see it, then move on to any remaining issue with calibre. calibre can only see what windows sees and maybe try amazon again for a smarter reply - I dont believe what they told out before about it not being connectable. PS amazon user guide for oasis 2 (2017) says it can be connected to a PC, so ask them to read page 39 of their own instructions if they say different " When you first connect the Kindle to a computer's USB port, it will appear as an external storage drive or volume on the computer's desktop. You'll see a directory or folder called "documents." You can add Kindle-compatible files to this directory, and you can copy, move, or delete the files that are already there. .." Last edited by stumped; 08-09-2019 at 06:30 AM.