View Single Post
Old 08-03-2019, 03:33 PM   #23
DNSB
Bibliophagist
DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.DNSB ought to be getting tired of karma fortunes by now.
 
DNSB's Avatar
 
Posts: 47,114
Karma: 169815798
Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by GeoffR View Post
I didn't describe it as a problem with ADE when I first asked for help, I just said the .acsm file I downloaded from the Kobo website was faulty and pasted them a copy of its contents. They tried resetting the ebook license a few times and when that didn't work they said they would escalate the issue and offered a refund. I didn't accept the refund, and later received the email from someone futher up the chain about the developers working on a problem that causes the ADE errors.

(The .acsm file I downloaded does in fact result in an E_ADEPT_NO_TOKEN error in ADE, but I didn't tell them that because ADE was not the problem, the problem exists with the .acsm file supplied by Kobo before it gets to ADE.)
Did those .acsm files contain text similar to:
Code:
<error xmlns="http://ns.adobe.com/adept" data="E_URLLINK_NO_SUCH_RESOURCE resid urn:uuid:934434a5-b3b2-4000-6868-464624e110ae http://acs4.shortcovers.com:8080/fulfillment/URLLink.acsm"/>
instead of the expected content?
DNSB is offline   Reply With Quote