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5y2SB · 08-02-2019, 05:14 PM

Hi,

I have had a Boyue T62+ for about three years now and have been a rather happy customer! More recently I have had less time to read e-books and have only occasionally (every few months) been charging the device. I also left the device plugged in to the charger for extended periods of time.

Yesterday I attempted to use the e-reader for the first time in months and the device was unresponsive. I went to charge the device and the only reaction I received when pressing the power button for an extended period of time was a flash lasting about half a second.

While I assume that the device is "off", it looks like a menu box and English text is visible as a "watermark".

I really do not know where to go from here. Other posters seem to be suggesting replacing the battery in similar situations, however the "watermark" visible on the screen is giving cause for concern.

Does anyone have any ideas what might be going on here and what might help?

08-02-2019, 05:14 PM	#1
5y2SB Member Posts: 17 Karma: 10 Join Date: Jul 2016 Device: none	Boyue T62+ dead Hi, I have had a Boyue T62+ for about three years now and have been a rather happy customer! More recently I have had less time to read e-books and have only occasionally (every few months) been charging the device. I also left the device plugged in to the charger for extended periods of time. Yesterday I attempted to use the e-reader for the first time in months and the device was unresponsive. I went to charge the device and the only reaction I received when pressing the power button for an extended period of time was a flash lasting about half a second. While I assume that the device is "off", it looks like a menu box and English text is visible as a "watermark". I really do not know where to go from here. Other posters seem to be suggesting replacing the battery in similar situations, however the "watermark" visible on the screen is giving cause for concern. Does anyone have any ideas what might be going on here and what might help? Last edited by 5y2SB; 08-02-2019 at 05:20 PM.