View Single Post
Old 08-02-2019, 03:11 PM   #3
GeoffR
Wizard
GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.GeoffR ought to be getting tired of karma fortunes by now.
 
GeoffR's Avatar
 
Posts: 3,821
Karma: 19162882
Join Date: Nov 2012
Location: Te Riu-a-Māui
Device: Kobo Glo
Quote:
Originally Posted by davidfor View Post
Every now and then some makes this statement. But, it has always baffled me. When ever I visit the store, there is a "Feedback" link on the right-hand side of the screen. That gives several options including a link to "Customer care". Then there is "Help" at the top right, with a customer care link at the bottom of that page.
This might depend on locality or browser, but the help button at the top right of the Kobo homepage seems to have changed recently, when I click on it there are no longer any contact links for chat / email / phone that I can see. (Edit: Looking again, there is a contact button at the very bottom of the help page, it used to be at the top.)

The feedback tab still works, but it is blocked by some ad blockers.

Last edited by GeoffR; 08-02-2019 at 03:22 PM.
GeoffR is offline   Reply With Quote