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Mohan-V-Allied · 08-02-2019, 08:32 AM

Hi,

Wonder if anyone knows what is happening at Kobo help centre. As am trying to get in touch with them. There is a help page but no links. Can find no way to contact them.

My issues are a recent update.
1. When syncing to upload my new ebooks, that is all I want. Do not want a new update unless I choose to have it. They give you no choice but to accept it.
2. Little glitches with the new update, ebooks loaded from other sources than Kobo have the problems. The annotations disappear, ebook opens the wrong place and contents don't work. There are other minor isuses.
3. Kobo ebooks where loaded as EPUB but after the last update these have been converted to KEPUB. Which means these can only be read on Kobo, unless an app is downloaded to the computer. The reason for choosing Kobe was that they had plain EPUBs.

If anyone can let me know how to get in touch with there help centre much appreciated.

08-02-2019, 08:32 AM	#1
Mohan-V-Allied Member Posts: 14 Karma: 10 Join Date: Jul 2013 Device: Kobo touch	Lost the Kobo help centre Hi, Wonder if anyone knows what is happening at Kobo help centre. As am trying to get in touch with them. There is a help page but no links. Can find no way to contact them. My issues are a recent update. 1. When syncing to upload my new ebooks, that is all I want. Do not want a new update unless I choose to have it. They give you no choice but to accept it. 2. Little glitches with the new update, ebooks loaded from other sources than Kobo have the problems. The annotations disappear, ebook opens the wrong place and contents don't work. There are other minor isuses. 3. Kobo ebooks where loaded as EPUB but after the last update these have been converted to KEPUB. Which means these can only be read on Kobo, unless an app is downloaded to the computer. The reason for choosing Kobe was that they had plain EPUBs. If anyone can let me know how to get in touch with there help centre much appreciated.