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Old 08-02-2019, 07:41 AM   #2
kovidgoyal
creator of calibre
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Posts: 45,438
Karma: 27757438
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
There are a few MTP devices that cause unexplained crashes on windows. Sadly I have never been able to reproduce so fixing it is difficult. You can try the following mitigations:

1) Reboot both device and computer
2) Different USB cable/port
3) Use a wireless connection as described https://manual.calibre-ebook.com/faq...kindle-fire-hd
4) reset the phone
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