Quote:
Originally Posted by CraigularB
I got burned by whatever stock/supply issue they're having. I pre-ordered an Oasis 3 Cellular + Wifi, 32GB, no special offers, on the first day preorders were available. Up until a few hours ago, my "guaranteed" delivery date was today (not the 24th) but it hadn't shipped. I ended up getting an email from Amazon, and my delivery date has slipped to August 21st  .
I chatted with support, and they offered me $15. I called and spoke to a rep and then their supervisor. He said he spoke to the Kindle team and they just didn't have supply and couldn't tell me much more. I'm somewhat curious as to what would happen if I called back again and escalated, if I'd get the same response or not. In any case, he couldn't do anything about the delivery date and credited me another $40.
So not only did I not get release day delivery or even my target date, but I have to wait almost another month for my Kindle. This wouldn't be that bad except that I traded my previous Kindle in towards the Oasis as part of their trade-in promotion, leaving me Kindle-less for around 6 weeks (had to send it in by July 11). All in all I'm incredibly frustrated by the lack of preparation and communication on Amazon's part, and that I won't have a Kindle for a month and a half to two months. |
Dont look a gifthorse in the mouth. You got a $55 credit....go buy a paperback to hold you over .