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disconnected · 07-27-2019, 10:13 AM

I’ve bought five books from Kobo this week and three of the ACSM files I downloaded were bad. I was able to get the books using Kobo Desktop and OBOK but whenever I encounter any glitch in my usual download and deDRM process it makes me nervous.

I tried downloading all three again today and the ACSM files are still bad. One example is Child’s Play by Reginald Hill (it was briefly on sale for 2.99/2.69 VIP

).

The error message I get from ADE is
Unable to download
Error getting License. License Server Communication Problem:
E_ADEPT_NO_TOKEN

The ACSM, opened in Notepad, reads
<error xmlns="http://ns.adobe.com/adept" data="E_URLLINK_NO_SUCH_RESOURCE resid urn:uuid:22ea1cfa-816f-46ab-8b83-369426f3149f http://acs4.shortcovers.com:8080/fulfillment/URLLink.acsm"/>

Trying to open the link gives me
Unable to open http://acs4.shortcovers.com:8080/ful...LLink.acsm%22/. The internet site reports that the item you requested could not be found. (HTTP/1.0.404)

I know I should at least report the problem to Kobo but I hate phones and chat and they seem to have eliminated the email option. Hopefully a lot of other people will complain and Kobo will eventually get it fixed.

07-27-2019, 10:13 AM	#10
disconnected Fanatic Posts: 527 Karma: 4504715 Join Date: Sep 2006 Location: US Device: Kobo Forma, Libra, H2O2e2, Clara, Auras, Kindles, Nooks, Sony, iPAQ	I’ve bought five books from Kobo this week and three of the ACSM files I downloaded were bad. I was able to get the books using Kobo Desktop and OBOK but whenever I encounter any glitch in my usual download and deDRM process it makes me nervous. I tried downloading all three again today and the ACSM files are still bad. One example is Child’s Play by Reginald Hill (it was briefly on sale for 2.99/2.69 VIP ). The error message I get from ADE is Unable to download Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN The ACSM, opened in Notepad, reads <error xmlns="http://ns.adobe.com/adept" data="E_URLLINK_NO_SUCH_RESOURCE resid urn:uuid:22ea1cfa-816f-46ab-8b83-369426f3149f http://acs4.shortcovers.com:8080/fulfillment/URLLink.acsm"/> Trying to open the link gives me Unable to open http://acs4.shortcovers.com:8080/ful...LLink.acsm%22/. The internet site reports that the item you requested could not be found. (HTTP/1.0.404) I know I should at least report the problem to Kobo but I hate phones and chat and they seem to have eliminated the email option. Hopefully a lot of other people will complain and Kobo will eventually get it fixed.