I think where the author went wrong, as regards amazon lovers, was to say "Amazon" instead of "online retail." But there is no doubt that online retail has massively hurt physical stores. A cursory search reveals that Amazon controls between 40-50% of online retail aproximately, and is the single biggest player. So what the author said, regardless of his motives, is largely true.
Last edited by Pajamaman; 07-27-2019 at 08:19 AM.
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