View Single Post
Old 09-26-2006, 01:58 PM   #41
Bob Russell
Recovering Gadget Addict
Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.Bob Russell ought to be getting tired of karma fortunes by now.
 
Bob Russell's Avatar
 
Posts: 5,381
Karma: 676161
Join Date: May 2004
Location: Pittsburgh, PA
Device: iPad
I called and asked Sony cust srvc a few questions about my order and got some interesting answers:

* First of all, wrt upgrading shipping, they said (with what seemed to be a genuine straight face) that it would cost $175 for 3-4 day shipping and the next upgrade was $225! I persuaded him that it was silly, and he tried to reorder it and found the same numbers, so he concluded that it was wrong in the system and there was no way to upgrade shipping at reasonable prices. Obviously I stuck with the free 6 day shipping option.

* Much happier was the fact that despite the web site showing order status of a 9/28 expected shipping date, he said it was being readied for shipping on 9/26 and he thought it should go out today or tomorrow.

* He said that they would NOT hold the reader shipment to wait for the dock to be ready, so the reader will come first and the dock will follow later.

* He also told me that I don't have anything to worry about wrt not receiving an email confirming the purchase. It's being processed, as per the web order status, so I'm good.

* Oddly, I signed up twice for the "Update Me" when Sony Reader is available at the Sony Style site, but never received any email notices about it. Good thing we have MobileRead to keep us informed! ;-)
Bob Russell is offline   Reply With Quote