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Old 07-26-2019, 03:32 AM   #369
davidfor
Grand Sorcerer
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
I don't have an image with later firmware version and no way to create one. You could try one of the following:
  • After the device starts, use the desktop application to do the setup. This will download and copy the new firmware to the device. It will be installed when you eject the device.
  • Same as above, but, before ejecting the device, remove the firmware update files. This will let the device initialise and you can use it. That will let you see if there are other problems. You probably want to disable WiFi while testing to prevent an update.
  • After the device starts, connect to the PC and put the firmware update files on the device. Then eject. This should install the update before doing the user setup.
  • Copy the firmware update files to the SD card before installing the card. The files go in the ".kobo" directory of the third partition. The device should install the firmware while starting. If it doesn't, plug it into the PC and disconnect without doing anything else.

That is the order I would try. Though, if I had the device apart already, I would probably try the last one.

If you manually put the firmware on the device by any of the above methods, you should use at least 3.19.x. Kobo dropped support for older less-secure protocols earlier this year. The factory firmware is probably using these. The 3.19.x is the first version that I know has the appropriate support. If the firmware download starts, this shouldn't be needed, but it might eliminate a possible problem.
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