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I am in Canada. I have checked the battery and it is fully charged. The inkpad only runs when connected to external power. Pocketbook INT. asked me for more information and they may be doing something about my issue. While the internal SD card sounds interesting I can't see how it causes my issue. I have re-installed the firmware several times. When I first contacted PB it was because of a fast discharge issue. I am thinking a circuit board issue/communication between the charging hardware/software -- at full charge I have had my inkpad report only 10 % charge.
A repair depot in North America would be ideal. I also thought that some kind of warranty up to a year would be reasonable.
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