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Frustrated Reader: "I find customer service of all large corporations toxic and arrogant. Amazon is one of the top 10 arrogant international companies on abusing customer privacy and attempting to have monopolies."
This reminds me of people obsessed with race and see everyone else as a racist. No large company has given me better service than Amazon. Over the years I've seen the Kindles change in many ways based strictly on customer requests and often catering to small factions in the customer base. Of course, you wouldn't want to pay for it and won't build it for you so you'll keep believing they're one of the top ten worst.
Me? I'll keep reading on my Kindle Paperwhites. I actually think Kindle has recognized their error in trying to cater to elitists with the Oasis line. I suspect the Oasis line will die as the Voyage line has done.
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