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I have a nook simple touch, and recently bought a book that could not be downloaded to it. B&N reluctantly refunded my money, whereas I've never had issues with Amazon and Kobo refunds. I buy a lot of books, and some of them are on sale at Amazon but not Kobo, and Kobo will price match and refund to 90% of the other retail's price (including tax). Be aware that Kobo sometimes asks for a screen print of the on-sale page, so always take a screen print when price-matching.
I've issues with B&N Nook for Windows app downloading encrypted PDF files, especially with cookbooks. I don't think the DRM can be removed from them, so I only buy fiction from B&N these days.
I've also had problems lately with downloading books from Kobo to Linux with Adobe Digital Editions 1.7 running on Wine. When this happens, I can download them on other computers, but I think sometimes I have to use the latest ADE 4.5. Some people say that this could mean you could get an DRM epub that can't have the DRM removed, but I've never seen that.
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