View Single Post
Old 07-08-2019, 09:21 AM   #13
rosalita
Connoisseur
rosalita began at the beginning.
 
Posts: 66
Karma: 10
Join Date: May 2014
Location: Iowa
Device: Kobo Glo HD, Kobo Forma, Kindle Paperwhite 3
Quote:
Originally Posted by stumped View Post
yes, it was $45 when I used it, BUT the signup process was tortuous - there was no slick form, you had to message the librarian somehow who then wanted you to send back a scanned application form ( that only had slots for USA addresses so you had to annotate it,-
then they issued a card, but the card would not work because you had "unpaid fees" - the $50 enrollment - settle that bill with a credit card and finally you were good to go.
there was also no auto renew.your card would just quit working after 12 months. I fixed it manually one time then did not bother after year 2 because by then I'd read a big backlog of stuff that I could not borrow locally. All of that may be greatly improved now though. LOTS of ebooks.
once you have a card, you must use their overdrive site, NOT the main library site - another source of confusion and frustration.
it would be good to see a more recent review and a for dummies guide to using the service internationally though, if anyone cares to provide one.
Other than the problem you mentioned with the paper form not having the proper address format for international customers, I experienced all the same issues you did when I first signed up back in 2011 or so. The lack of auto-renewal was particularly grating. Of course it was also only $35 then. The whole process has improved greatly, in that it is now entirely online, including payment, at least for U.S. customers, and while it still doesn't auto-renew they do send an email about a month before expiration with a link to renew online, which is good enough for me.
rosalita is offline   Reply With Quote