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Originally Posted by desertgrandma
So you would assume. However, since its not specifically stated I wouldn't bet my pennies on it.
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Now you're being unreasonable. You might as well suggest it doesn't cover a USB failure since it's not explicitly stated to your satisfaction.
Quote:
Originally Posted by desertgrandma
Did you notice, also, that you are only getting ONE year of coverage for your $65?
Amazon covers the first year. This warranty only extends it for one year.
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I've heard this "theory" from others and it's simply not true. Read it again; the accidental breakage coverage is for the full two years. This is not something Amazon covers. So if you were correct, if a Kindle were dropped and busted in the first year and not the second, the extended warranty wouldn't cover it. And that would be wrong, not to mention pretty darn stupid. Same goes for the rest of the two-year coverage.
Quote:
Originally Posted by desertgrandma
Is anyone noticing also, this warranty is not covered by Amazon? Its from a third party, Service Net Solutions.
I will be interested in seeing what type of customer service they supply.
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Hopefully one won't ever have to find out. But do you think Amazon would promote them if they didn't think they were a good partner? Look, extended warranties offered by third parties are quite common. They're basically short-term insurance policies; they run the numbers and make their money simply by the fact that most people will never collect. There's no need for them to drag their feet on repairs for a few extra dollars; this isn't health care.