Quote:
Originally Posted by sirbruce
Okay, first of all, not true... the 2nd year of the extended warranty would cover a battery replacement. So yes, $64 for what would otherwise be a $59 replacement.
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Here is a copy of the 'extended warranty" Nowhere does it say the battery is covered..........
""Protect your Kindle 2 for two full years -- Adds an additional year and more comprehensive protection than the one-year manufacturer's warranty, including coverage for accidental drops and damage (limited to one incident). This helps avoid the inconvenience and costs associated with a broken device. The warranty stays with the device even if it is gifted or sold to another party.
The Kindle 2 Extended Warranty is offered and sold by an experienced service management company, Service Net Retail Solutions, LLC ("Service Net"). If your Kindle 2 experiences a covered failure during the plan's term, Service Net will replace your unit at no additional cost. Service Net will even cover shipping costs for both the defective and replacement unit.
What is Covered
* Two years of coverage for failures due to normal operation of device
* Two years of coverage for damage attributed to lightning or power surges
* Two years of coverage (limited to a single claim) for accidental drops or damage
How it Works
* Purchase 2-year Extended Warranty plan for your qualifying Kindle 2 (you will receive an information packet in the mail)
* Contact Service Net customer service at (877) 441-3836 if your Kindle 2 fails
* Receive a replacement Kindle 2 and return your damaged device to Service Net ""