Quote:
Originally Posted by FrustratedReader
If you make too many complaints / returns, Amazon can disable ALL of your account. There is no document outlining how many is too many, nor any appeal mechanism. Tough if you didn't back up your Cloud Content or you have much unexpired subscription on Prime or Audible etc.
All gone.
So there is a market for Amazon goods. The Services can't be resold. Amazon will insist that the ebooks, audiobooks etc are services.
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Amazon isn't meant to be a "try and see if you like it" operation. I've been buying on Amazon for years, and have returned things when they didn't work, or were not advertised correctly. The average consumer isn't going to have the issue you mentioned.
Those who try to work the system, or return too many purchases may end up with a closed account. But Amazon isn't alone or unique in having a return limit. Brick & mortar stores have done this for many years.
The times I've read about this, those customers did not lose their digital content. They just couldn't buy any more.