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If you make too many complaints / returns, Amazon can disable ALL of your account. There is no document outlining how many is too many, nor any appeal mechanism. Tough if you didn't back up your Cloud Content or you have much unexpired subscription on Prime or Audible etc.
All gone.
So there is a market for Amazon goods. The Services can't be resold. Amazon will insist that the ebooks, audiobooks etc are services.
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