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Old 06-21-2019, 09:29 AM   #2
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by pendulumdriver View Post
I have a PW 7th generation with FW 5.11.1.1. It was given to me by a friend who found the device very slow and buggy. Problem is that, the screen glitches every time I turn a page or, I do some action on the screen. That glitch last for 2-3 seconds and it's making the device slow. It's very irritating. Is there any way to remove these problems? Resetting and upgrading didn't work as well. Any help would be appreciated.
7th generation is not specific enough for use on this forum.

Find the first six characters of the serial number, "Device Info" panel under the "Settings" menu, and use this table:
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers
to determine the model name we use for your device.
Post that information and update your CP info page with that information please.
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