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Old 06-18-2019, 07:42 PM   #4
davidfor
Grand Sorcerer
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
For my curiosity, did you check the firmware version before doing this? A new device should update to the latest available firmware during the setup. And if for some reason it doesn't, then it will the when you do a sync. Or connect to the Kobo desktop application. 4.15.12920 is the latest and is available everywhere, so it should have been installed.
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