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Perhaps the difficulty highlighting or looking up a word in the dictionary is due to large hands & thick fingers? That could make it difficult to select just one word. I personally haven't had an issue with these functions but then I have small hands.
I don't think anyone would argue with the statement that eink readers are not good for internet browsing. I doubt you would find many people who use their eReaders for that purpose. I use my smartphone or PC for internet browsing.
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