[Hitch]

HOW is it, I wonder, that people can complete an ENTIRE book and not follow simple instructions? I know, I know, I'm constantly back here with the same damn question, but REALLY?

Some time back, I created two Uploading Guides. One for eBooks at KDP, one for Paperbacks. Super-detailed, screenshots of EVERY click, every step. So that the most timid publisher could feel guided, right?

So, I give an interior PDF and a cover PDF to a client and send him off with the Guide. I tell him that about the time he gets his proof copy back, his eBooks will be done and THEN he can upload those.

What happens?

This total BUFFOON uploads the PDF AS THE EBOOK. Worse, he upload the (*&^%$#@ wraparound cover, for the paperback, AS THE EBOOK COVER.

So now, this disastrous-looking eBook is for SALE, after I sent him repeated emails telling him STOP! Finally, I ask him for his login info, because I can't stand it and I find out that he's started TWO entries, TWO paperbacks, never got past the first page for each and oh, yeah, somehow, his Bowker-issued ISBN won't go through, because it's assigned to some OTHER FREAKING BOOK. So, I can't even upload the files.

Then he gives me some excuse about "back meta files" (only GOD knows what the hell he's talking about) and how he "tried to download them six times." What the...??? Then he said "Oh, but KDP said it would be EASY, so I tried."

So, I ask him, "So and so, since I spent 8 hours making that Uploading Guide, tell me--did you open it? Did you even DOWNLOAD IT?"

I'm just...I don't get it. I really don't. Right, I made that guide to what, entertain MYSELF?

RUGHGHGHGHGHGHGHGHGHGH!!!! I am so (*&^%$#@ angry about it. Now, with the "used" ISBN, however the hell that happens, we have to reissue the interior, fix the cover....for NO DAMN REASON.

Hitch