[tempest@de]

I’ve noticed several times when buying at amazon (spain and UK) that the price of some products change after they are added to the shopping cart and before the order is placed, this happens with products sold or fulfilled by amazon.

Last month I bought a new kindle, and the price shown on the page was 89,99 €, however when I went to complete the purchase it was 91,48 €, today I was doing some shopping, 4 products, 2 sold by amazon and 2 from other vendors, and the ones form amazon again have different prices in the confirmation page than the ones shown on the description page.

I first noticed this happening last year, and since then it happened 4 or 5 times, so I wonder if someone else noticed this.

The first time, I thought it was a bug and reported it before making the purchase, someone from amazon support called me, and after more than 40 minutes on the phone she couldn’t explain why the product changes price, she went from taxes, to shipping costs, to customs charges, so she proposed I buy the item and later they would credit me with the difference, and so I did. It was a rather international affair, here I was in Portugal buying at amazon spain and being contacted by a south american person calling from Ireland.

I found specially interesting that when contacted they offer to give a credit or apply a promotional discount as a good will gesture, has if they are doing me a great favor, I’m not asking for any special consideration, I simply want to pay the price that amazon says in the product description page, not another price that they define without explaining how.

So anyone has noticed this?