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Old 06-11-2019, 05:45 PM   #8
rvcjew
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Posts: 396
Karma: 2157838
Join Date: Nov 2017
Location: USA,CA
Device: PW3-T80S-T80D-T103D-K78-Inkpalm 5-HiSense Touch-Hi Reader Pro-Palma
Did you crack it or did it get damaged in shipping? That would still not prevent it to get reflashed though as that doesn't use the touch function. Do you have pictures of the device taken before you sent it to them to prove it was fine when it left?
Malcolm
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