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Old 06-10-2019, 10:12 PM   #4
dhdurgee
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Posts: 918
Karma: 3000002
Join Date: Jun 2010
Device: K3W, PW4
Quote:
Originally Posted by yacolioi View Post
Hi Dave, thanks for your reply.

I don't have mechanical nor electronic skills

And I'm from Argentina, I don't know anyone that can help me with this problem, not from where I am, maybe if I go to Buenos Aires I can find some phone service that could take a look at it, but it's kinda hard.

I think it could be a software problem, but I don't know how to access the storage to create the factory reset file.
Unfortunately that will not be possible without mounting as an attached storage device. If holding the power button to do a reset doesn't change things and charging the battery fully makes no difference there isn't much to be done without opening the unit that I am aware of. Perhaps someone else will chime in here.

Dave
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