I searched the whole internet with this problem and I only found one person with the exact same problem that I have.
This is the post:
https://www.mobileread.com/forums/sh....php?p=3329429
I did the same tests in the post, the device is detected from linux, but I can't mount it to perform the factory reset. Tried charging it for days, the battery works but the touchscreen doesn't.
Is there a way to create the DO_FACTORY_RESET from linux, knowing that I couldn't mount it, but is being detected as the post I referenced explains?
Thank you very much.