Quote:
Originally Posted by pwalker8
You disagree that they have usability labs and have had them for a long time?
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No I disagree with the highly opinionated first part of your statement. I have no problem believing Apple has usability labs, however I don't think they use them to the full potential. Or perhaps management overrules them and goes with whatever thing they want, which probably happened a lot with Jobs. He had a good business sense, but a lousy understanding of usability.