Quote:
Originally Posted by CRussel
Personally, I found the text completely clear and unambiguous:
"...we’ve recently made changes to when credits expire if you are on a membership plan" (emphasis mine)
Should they change it? I suppose. Certainly it would be better for end users. OTOH, the price of most audio books has always been way more than the price of a credit, even on the most expensive (per credit) plan. But then, I listen to a LOT of audio books, and I definitely prefer to listen to them via the Audible app over any other alternative.
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They emphasize the longer time to use credits. They pretend that putting a membership on hold gives you extra time-which it doesn't. They know darn well that people will make assumptions that may cost them paid-for credits.
I do applaud the fact that they are sending out monthly updates on when credits expire, and showing that info in the account details. That is very helpful.
Don't get me wrong, I like Audible. If they offer a $100/year membership again on Prime Day, I'll happily grab it. But they could be more transparent.