Personally, I found the text completely clear and unambiguous:
"...we’ve recently made changes to when credits expire if you are on a membership plan" (emphasis mine)
Should they change it? I suppose. Certainly it would be better for end users. OTOH, the price of most audio books has always been way more than the price of a credit, even on the most expensive (per credit) plan. But then, I listen to a LOT of audio books, and I definitely prefer to listen to them via the Audible app over any other alternative.
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