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Old 06-06-2019, 08:11 AM   #6
Question Mark
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Posts: 1,419
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Join Date: Mar 2016
Device: More than I need, but not as many as I would like.
Quote:
Originally Posted by anarcat View Post
Well crap. I wish I had read that earlier. I ordered my Onyx from them as well - hopefully things will go well. So far my order is "processing", I'll let you know how it goes.
I'm sure you will get your device. However, not sure what the aftercare experience will be like if you have any issues with the device. It will also be interesting to see where it ships from.

Some people have ordered devices from them believing that they will ship from Vancouver since that is where Good e-Reader is based. They have later been surprised to learn that their device actually shipped from Asia.

Quietly tucked away in their "store policy usage" section, Good e-Reader states:

Quote:
Some products you order will be delivered from some of our retail partners. They will be shipped to you outside of Canada. If you live in Canada you will subject to taxes and duty.

https://goodereader.com/blog/store-usage-policy
So, even though you might reside in Canada and place your order from a Canadian company based in Canada, you might experience lengthy wait times associated with products shipping from Asia and then be hit with additional and unexpected fees... Hope that isn't your experience, but it has happened to others who have placed orders from them.
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