[Cootey]

Thank you for your replies. Unfortunately, my experience is very different from yours, davidfor.

I decided to test what you were reporting, and this is what happened when I examined the same book on four devices.

1. eBook on iphone app had no annotations or recent bookmark data.
2. eBook on iPad had recent bookmark data, but no annotations.
3. eBook on KA1 had recent bookmark data, but not all of the annotations. Syncing took seven minutes, stuck on "Updating annotations".
4. eBook on KA had the most recent page and annotations since I had been using it last. Syncing took seven minutes, stuck on "Updating annotations".
5. I repaired my accounts on both the KA1 & KA. No noticeable change in annotations. I could not repair the account using the iOS app. I could only pull to refresh. Syncing always only takes seconds, though.
6. I decided to remove the eBook from all devices except the KA since it had the page number and annotations I wanted.
7. I removed the eBook from the KA1 and synced. At first it took seven minutes, but the subsequent sync took only two. I resynced the KA. It still took seven minutes.
8. I removed the eBook from my iPad. This had the alarming effect of removing the book from my KA. I synced again. Two minutes.
9. I restored the ebook on my KA. NO ANNOTATIONS
10. I restored the ebook on my iPad. Current bookmark and annotations restored, but only from before Wednesday. The dozen or so annotations I had created on Wednesday were gone.
11. I restored the eBook on my KA1. NO ANNOTATIONS, but current bookmark was correct.
12. The eBook on my iPhone has no annotations and an no current bookmark.
13. Syncing on both KA & KA1 now takes under two minutes, but still sticks on "Updating annotations".

That was this morning. This evening the firmware update rolled out to my kobos. I installed it, repaired my accounts, and synced. Still no annotations, but current bookmark is finally correct.

Thank the digital gods that the iPad retrieved most of the annotations I made over the past six months. I'm still frustrated, though. I'll hold off asking further questions until you respond to this.