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tesseractcat · 05-30-2019, 11:07 PM

Hi,

Recently I've been experiencing an issue with my Kobo Glo HD. I've had it for a while now, and it has been starting to freeze. By freezing I mean that all touch input stops working and I have to force shut down (by holding the power button) and then turn on again. When it freezes the backlight stays on.

When this issue started I had KSM installed. I suspected that this could be a possible cause so I uninstalled it, however it did not fix it. I then tried reflashing the internal SD card with a clean SD image, which also did not fix it.

I was beginning to have battery issues at some point, so I replaced the battery with a new one, however the freezing issue only started to occur a few months later.

The freezing can occur in the main menu (not only inside books), although it seems to occur more often inside CBZ files.

If anyone can provide any advice I'd be very grateful.

05-30-2019, 11:07 PM	#1
tesseractcat Enthusiast Posts: 31 Karma: 100000 Join Date: Apr 2017 Device: Kobo Glo HD, Kindle Voyage	Kobo Glo HD Randomly freezing Hi, Recently I've been experiencing an issue with my Kobo Glo HD. I've had it for a while now, and it has been starting to freeze. By freezing I mean that all touch input stops working and I have to force shut down (by holding the power button) and then turn on again. When it freezes the backlight stays on. When this issue started I had KSM installed. I suspected that this could be a possible cause so I uninstalled it, however it did not fix it. I then tried reflashing the internal SD card with a clean SD image, which also did not fix it. I was beginning to have battery issues at some point, so I replaced the battery with a new one, however the freezing issue only started to occur a few months later. The freezing can occur in the main menu (not only inside books), although it seems to occur more often inside CBZ files. If anyone can provide any advice I'd be very grateful.