MobileRead Forums - View Single Post - Accessories PW2 Covers which stand in landscape recs?

BookCat · 05-30-2019, 05:53 AM

I'm infuriated by the response I've received from the seller.

My original message:

"I bought this item because of the pretty cats on a wall design. I wanted to be able to prop up my paperwhite in landscape, as this is how I prefer reading. However, when I do this the page is upside down.

As this wasn't a cheap cover, could you please tell me if there's a remedy for this, or maybe send one which does the job?

Regards,"

Their reply:

"We are so sorry for this inconvenience. You know, the reading page of kindle paperwhite is not flipped with your viewing angle. So this cover has no quality problems. If you want to be able to prop up your kindle paperwhite in landscape, we recommend that you choose another cover style in our store. you could search it by following ASIN: B07F2VDQRB. We will provide you 50% discount.
If you have any other idea, please feel free to contact us, we will always be here with you.
We are looking forward to your reply.

Best Regards.
OST Service Team"

The one they recommend is in PORTRAIT, not landscape. And I expected a FULL refund. Off to WAR!

05-30-2019, 05:53 AM	#12
BookCat C L J Posts: 2,911 Karma: 21115458 Join Date: Dec 2008 Location: Birmingham UK Device: Sony e-reader 505, Kindle PW2, Kindle PW3, Kobo Libra2	I'm infuriated by the response I've received from the seller. My original message: "I bought this item because of the pretty cats on a wall design. I wanted to be able to prop up my paperwhite in landscape, as this is how I prefer reading. However, when I do this the page is upside down. As this wasn't a cheap cover, could you please tell me if there's a remedy for this, or maybe send one which does the job? Regards," Their reply: "We are so sorry for this inconvenience. You know, the reading page of kindle paperwhite is not flipped with your viewing angle. So this cover has no quality problems. If you want to be able to prop up your kindle paperwhite in landscape, we recommend that you choose another cover style in our store. you could search it by following ASIN: B07F2VDQRB. We will provide you 50% discount. If you have any other idea, please feel free to contact us, we will always be here with you. We are looking forward to your reply. Best Regards. OST Service Team" The one they recommend is in PORTRAIT, not landscape. And I expected a FULL refund. Off to WAR!