Quote:
Originally Posted by Mistyfarm
What narked me was they summarily blocked my KU without any notice or followup to see if my account had been hacked. But without any problem promptly processing and debiting my purchases. So my account wasn’t suspended, I’d just been specifically locked out of KU with active support tickets still unresolved.
That’s why I’m pussed (my NZ accent here)
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Alright, I finally agree with you. When someone has a long track record as a good customer, there should be some outreach or at least a warning. So while I don’t disagree with Amazons fraud checking, I do agree that their customer support in these cases could be greatly improved.