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Privacy by Design

Echo devices are built with multiple layers of privacy protections. As with all Echo Show devices, the new Echo Show 5 includes a microphone/camera off button that electronically disconnects both the microphone and camera, and a clear visual indicator that shows when audio or video is streaming to the cloud. Plus, Echo Show 5 has a built-in camera shutter so you can easily cover the camera, while still being able to talk to Alexa.

Amazon is also introducing new, even easier ways to delete your voice recordings on all Alexa-enabled devices—simply say, “Alexa, delete everything I said today” and the respective recordings will be deleted. Coming soon, customers will also be able to delete their last request by saying, “Alexa, delete what I just said.” The new Alexa Privacy Hub also offers a single source of information on how Echo devices are designed and the controls you have over your Alexa experience.

Alexa and Echo devices are designed around your privacy

Amazon designs Alexa and Echo devices with multiple layers of privacy protection. From microphone and camera controls to the ability to view and delete your voice recordings, you have transparency and control over your Alexa experience.

How do I know when my device is recording? Is Alexa always listening? Explore how Alexa and Echo devices work, and learn about the features and controls that protect your privacy.

Alexa and Echo devices provide transparency and control

When you want to talk to Alexa, you have to first wake up your device by using the wake word (“Alexa”). Only then does the device begin recording and sending your request to Amazon's secure cloud.

All of your interactions with Alexa are encrypted in transit to Amazon’s cloud where they are securely stored.

You’ll always know when Alexa is recording and sending your request to Amazon’s secure cloud because a blue light indicator will appear or an audio tone will sound on your Echo device.

Echo smart speakers have a microphone off button that electronically disconnects the microphone.

On Echo devices with a screen, you can turn the camera and microphone off with one press of a button. On Echo Show 5, the built-in shutter also lets you easily cover the camera.

You can view, hear, and delete your voice recordings at Alexa Privacy Settings or in the Alexa app at any time. To delete by voice, you can also say, “Alexa, delete everything I said today.”