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Old 05-29-2019, 06:58 AM   #678
montalex
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Posts: 556
Karma: 1283268
Join Date: Mar 2010
Device: KindleDX,Kindle 4, Kindle Keyboard 3G
I did something stupid, and I can't seem to find advice in this very long thread.
I was not able to install the update to back up my existing software, so I went blithely ahead and installed 3.1. The installation was a success, but now I am unable to register my DX. It is still listed as registered on Amazon.com, but it won't let me deregister. Attempting to register from the DX doesn't work. I get a message that it is unable to connect, and if I try to shop Amazon, I get a message that there is a problem with my account and to call Amazon. Before I do, I wonder if there is something I can do. I know I can't tell them that I applied a jailbreak and installed 3.1. It is not the end of the world, as I trying this to enable me to use 3G for Gmail, which was no longer possible with 2.5.8. I was able to buy books via 3G, but I don't use the DX for that, more for pdf and library books. I'll try to call and plead ignorance, but I doubt they can fix things! Otherwise, nice work!
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