MobileRead Forums - View Single Post - Troubleshooting Kindle Paperwhite Touchscreen Intermittent

SoggyGeek · 05-27-2019, 06:24 PM

OK! The battery finally went to zero, and I've recharged it, and the touchscreen works again... at least for a little while (last time it only lasted a day or so and then went unresponsive again). Now I have the info on my Kindle Paperwhite from the About Screen.

My Serial Number starts with 90D4, the Firmware Number is 5.11.1.1 (3528530001) and I have 907 Mb free.

Can this firmware be downgraded? Do you think my problem might be FW, or is it just starting-to-fail hardware?

Thanks.

05-27-2019, 06:24 PM	#2
SoggyGeek Junior Member Posts: 3 Karma: 10 Join Date: May 2019 Device: Kindle Paperwhite	OK! The battery finally went to zero, and I've recharged it, and the touchscreen works again... at least for a little while (last time it only lasted a day or so and then went unresponsive again). Now I have the info on my Kindle Paperwhite from the About Screen. My Serial Number starts with 90D4, the Firmware Number is 5.11.1.1 (3528530001) and I have 907 Mb free. Can this firmware be downgraded? Do you think my problem might be FW, or is it just starting-to-fail hardware? Thanks.