Thread: Error communicating with device
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Old 05-27-2019, 07:20 AM   #4
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by AlexBell View Post
Thanks. I'm sorry to be so ignorant, but could you tell me please how to find the driveinfo.calibre file so I can delete it? When I've found it and deleted it what should I see?
It will be in the root directory of the device when it is connected.
Quote:
And could you tell me why I can still use the Sony PRS 2 reader, but can't use the Sony PRS 3 reader and the Kobo Glo? And presuming I can get the readers to work again is there anything I should do to prevent the error happening again?
Are you getting the same error on the Kobo Glo as the Sony? If not, you what is it?

The error makes me think the device has been mounted read-only. Can you write to it from Windows? Or delete a file on it? If it is read-only, then you need to find out why. Restarting the device would be the first thing that I would try.
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